Privacy Policy
MirroClean (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.
Information we collect
When you contact us via email or phone to request a quote or book a cleaning, we collect:
- Your name
- Email address
- Phone number
- Home address and access details (for scheduling)
- Service preferences and any notes you provide
Our website itself does not use cookies, tracking pixels, or analytics scripts. No personal data is collected through the site unless you initiate contact.
How we use your information
- To schedule and confirm cleaning appointments
- To send service reminders and follow-ups
- To process payments and issue receipts
- To respond to your questions and requests
- To improve our service based on your feedback (with your permission)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Service providers
We use trusted third-party vendors to operate our business, including:
- Hosting: Our website is hosted on Vercel. Vercel may log IP addresses and request metadata as part of standard web hosting operations.
- Email / Scheduling: Any platforms we use to manage bookings or communications may process your contact information to deliver their services to us.
These providers are bound by their own privacy policies and are not permitted to use your data for their own purposes.
Data retention
We keep your information for as long as necessary to provide our services and comply with legal obligations — typically no longer than 3 years after your last booking. You can request deletion at any time (see below).
Your rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your information (subject to legal requirements)
- Opt out of any marketing communications
To exercise any of these rights, contact us at hello@mirroclean.com.
Children's privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy as our practices change. We will post updates on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact
Questions about this policy? Reach us at:
MirroCleanhello@mirroclean.com
089 463 0965