Terms & Conditions

Last updated: June 2026

These Terms & Conditions (“Terms”) govern your use of the MirroClean website at mirroclean.com and the cleaning services we provide. By booking a service or using our website, you agree to these Terms. Please read them carefully.

1. About us

MirroClean is a professional home cleaning service operating in Dublin, Ireland. References to “MirroClean”, “we”, “us”, or “our” in these Terms refer to MirroClean and its operators.

2. Services

We provide residential cleaning services, including regular (recurring) cleaning and one-time or deep-cleaning visits. All services include cleaning supplies and equipment — you do not need to provide anything.

Every visit concludes with our mirror check: a final pass on all reflective surfaces (mirrors, chrome fixtures, glass, and polished surfaces) as part of our quality standard.

We reserve the right to decline or discontinue a service at our discretion — for example, if conditions pose a safety risk to our cleaners or the scope of work materially differs from what was described at booking.

3. Booking

A booking is confirmed once you receive written or verbal confirmation from MirroClean (by email, SMS, or phone). Quotes provided via our website or phone are estimates based on the information you supply. Final pricing may be adjusted if the actual scope of work differs significantly from the description provided.

You are responsible for providing accurate information about your home (size, number of rooms, special requirements) when booking. We reserve the right to revise the price or time allocation if the actual conditions differ.

4. Cancellation & rescheduling

There are no contracts with MirroClean. You may pause, reschedule, or cancel at any time, subject to the following:

• More than 24 hours’ notice: No charge. Reschedule or cancel for free.
• Less than 24 hours’ notice: A late cancellation fee of 50% of the scheduled visit price may apply.
• No access on arrival: If our cleaner cannot access your property at the scheduled time and we have not been notified, the full visit fee may be charged.

To cancel or reschedule, contact us at hello@mirroclean.com or 089 463 0965.

5. Pricing & payment

All prices are quoted in Euro (€) and are inclusive of supplies, equipment, and VAT where applicable. Prices displayed on our website are illustrative examples for a typical two-bedroom home and may vary based on your specific requirements.

Payment is due at the time of service or as otherwise agreed in writing. We accept payment by bank transfer, card, or other methods we confirm at booking. Invoices not paid within 14 days may incur a late payment charge.

We reserve the right to update our prices at any time. For recurring clients, we will provide at least 14 days’ notice of any price change.

6. Access to your property

You agree to provide safe and lawful access to your property at the agreed time. If you will not be present, you authorise the access method you have shared with us (key, code, key safe, building manager, etc.).

You are responsible for securing valuables, pets, and any items you do not want cleaned or moved before each visit. Please inform us of any fragile, high-value, or irreplaceable items so we can take appropriate care.

7. Satisfaction guarantee

We stand behind every clean. If you are not satisfied with any aspect of the service, contact us within 24 hours of your visit and we will return to re-clean the affected areas at no additional charge.

The guarantee covers cleaning quality only and does not apply to pre-existing damage, items broken or lost due to your negligence, or dissatisfaction unrelated to the quality of the clean itself.

8. Liability

MirroClean is fully insured. In the unlikely event that our cleaner damages your property, please notify us within 24 hours with photographs and a description of the damage.

Our liability for any claim is limited to the cost of the affected service visit or the reasonable cost of repair — whichever is lower. We are not liable for indirect losses, consequential damages, or loss of income.

We are not responsible for damage resulting from: pre-existing wear or defects; items improperly stored or assembled; following instructions provided by you; or circumstances beyond our reasonable control.

9. Our cleaners

Every MirroClean cleaner is vetted, background-checked, and insured before their first visit. Our cleaners work exclusively for MirroClean while on your booking. You agree not to directly hire or solicit employment from any MirroClean cleaner during the period of your engagement with us and for 12 months thereafter.

10. Website use

The content on this website — including text, images, logos, and brand elements — is the property of MirroClean and may not be copied, reproduced, or used without our prior written consent.

We make reasonable efforts to keep the information on this site accurate and up to date, but we do not guarantee that all content is free from errors. The website is provided “as is” without warranty of any kind.

11. Changes to these Terms

We may update these Terms from time to time. The latest version will always be available on this page with a revised date. Continued use of our services after an update constitutes acceptance of the revised Terms.

12. Governing law

These Terms are governed by the laws of Ireland. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland.

Contact

Questions about these Terms? Reach us at: